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At Online Systems Solutions, we are committed to providing our customers with a convenient and efficient shopping experience. This includes ensuring that your orders are shipped promptly and delivered safely to your doorstep. Please take a moment to review our shipping policy for important information regarding our shipping process.
**1. Order Processing:**
– Orders are typically processed within 1-2 business days, excluding weekends and holidays.
**2. Shipping Methods:**
– We offer a range of shipping options to suit your needs. The available shipping methods are displayed at the checkout.
**3. Shipping Rates:**
– Shipping costs are calculated based on the shipping method, package weight, and delivery destination. The shipping fees will be displayed during the checkout process for your review.
**4. Estimated Delivery Times:**
– The estimated delivery time varies based on your shipping method and location. You will be provided with an estimated delivery date during the checkout process. Please note that the delivery times may be affected by external factors beyond our control, such as weather conditions and postal service delays.
**5. Shipping Restrictions:**
– Online Systems Solutions currently ships within India. We do not offer international shipping at this time.
**6. Order Tracking:**
– We provide order tracking for most shipments. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
**7. Delivery Issues:**
– In the rare event that your package is delayed, lost, or damaged during transit, please contact our customer support team as soon as possible. We will work to resolve the issue and provide you with the necessary assistance.
**8. Multiple Shipments:**
– If your order includes multiple items, they may be shipped in separate packages to ensure a quicker and more efficient delivery process.
**9. Address Accuracy:**
– Please ensure that you provide accurate and complete shipping information, including your address, contact number, and any specific delivery instructions. We are not responsible for orders that cannot be delivered due to incorrect or incomplete address details.
**10. Refused or Undeliverable Shipments:**
– If a shipment is refused by the recipient or returned to us as undeliverable, additional shipping charges may apply.
**11. Shipping Fees:**
– Shipping fees are non-refundable unless we have made an error in the shipment.
**12. Contact Information:**
– If you have any questions or concerns about our shipping policy or your order’s shipment, please contact our customer support team at firstname.lastname@example.org or +91 8888125111.
Online Systems Solutions reserves the right to update or modify this shipping policy at any time. We recommend reviewing this policy periodically to stay informed about any changes.
Thank you for choosing Online Systems Solutions for your online shopping needs. We appreciate your business and are dedicated to ensuring that your orders are delivered to you in a timely and secure manner.